First Class Service

Agrow Corporation walks the talk with AGROW ASSURANCE as it live the quote – “If it cost you peace of mind, the price is too high”

Oftentimes we have heard of stories of unsatisfactory homeowners receiving the keys from property developers over the purchase of a condominium or house with unfinished work due to ‘chip off’ products or incomplete installation of bathroom products that eventually become every homeowner’s nightmare. Unpleasant incidents like these usually happened with uncouth contractors that installed their products in stages. With different contractors installing their respective products at different phase, they would unintentionally deface or break some of the tiles, finishing or ‘chip off’ the products in the process.

Having the foresight to solve this unending problem, Agrow Corporation took the bold step to launch the AGROW ASSURANCE, the first of its kind, which offers product warranty against manufacturer’s defects.

Incorporated 38 years ago, Agrow is now a fully owned subsidiary of OCB Berhad, a listed company in the Bursa Malaysia (KL Stock Exchange). Agrow offers a wide range of sanitary wares, bathroom fittings, ironmongery, doors and many others more in the industry of building and construction such as developers, architects, interior designers, building consultants, contractors and retailers.

The AGROW ASSURANCE 4-Point Service include;

Manufacturer’s Product Warranty

All products from Agrow Corporation are covered by the official Manufacturer’s Product Warranty. In addition, they extend their service by assisting all home buyers in the warranty claim and service process.

On-Site Project Support Team

The On-Site Project Support Team resolves any and all issues that may arise during the handover stage from developer to home-buyers; ensuring a smooth and trouble-free transition.

After Sales Service & Maintenance

The After-Sales Service & Maintenance team provides premium service and diligent attention to servicing home buyers throughout the defects and liability period and beyond; enhancing the goodwill of developers.

Lifetime Loyalty Programme

The Lifetime Loyalty Programme rewards home-buyers with complementary products and discounts that are redeemable at any of Agrow Corporation authorized showrooms nationwide. Home buyers will also earn loyalty points on all additional purchases that can be redeemed.